
FAQS
As of the 2024 season, the minimum age to hire any of our campervans is now 25. The maximum age to hire is 79. Our campers also carry a security/damage deposit of either £750 or £1000 depending on which camper you hire.
All drivers must have held a full driving licence for at least two years, have no more than 6 points across two minor endorsements and have not had more than one recent insurance claim that was your fault.
This is a requirement of the insurance policy. Please get in touch with your individual needs.
That depends on what the points are for. Give us a call and we can talk about it.
There is a maximum of two 3-point speeding fines/other minor offences in the last five years and have had no more than one minor accident in three years.
Anything else will not be covered by our insurance policy and therefore the hire cannot proceed.
Yes a security deposit of either £750 or £1000 is payable before the collection of the vehicle.
This can be paid by credit, debit card or bank transfer. If you choose to pay this on a card, we can operate a PRE-AUTH transaction, this is essentially a temporary hold placed by a merchant and reserves the funds for a future payment if needed.
Provided you bring the van back on time, clean, in the same condition as it left and with a full tank of diesel, this will be refunded.
You can book a van online through this link: - BOOK NOW
Alternatively, you can book via telephone by calling 01325 300200 or email info@ramseyscampervans.co.uk.
You must see your valid driving licence together with two other proofs of address, these can be;
Bank statement
Credit card statement
Mobile phone bill
Household energy bill Landline/internet bill Council Tax bill Water bill
TV Licence
Mortgage statement
Loan statement
Car finance statement
PLEASE NOTE ALL PAPERWORK MUST BE DATED WITHIN 3 MONTHS OF YOUR HIRE AND MATCH THE ADDRESS ON YOUR DRIVING LICENCE.
Due to insurance restrictions, we cannot release the van without these documents!
There are two ways for us to produce documents to check your licence for endosements. For the first, we will need your driving licence number, postcode and National Insurance (NI) number so we can check online.
If you are not comfortable with sharing your NI number you can generate a code online with the DVLA (valid for 21 days) -- see https://www.gov.uk/view-driving-licence. We can then use the code to access your licence details.
Since the abolishment of the paper counterpart this is the only way we can check for any endorsements.
If travelling outside the UK we also need to see your passport.
The leisure battery is charged up when you're on the move and will last for about 10-11 hours. It works the USB sockets, fridge, electric tap, ignition on the hob and interior lights.
This means the vehicles main battery is never used for these bits and pieces.
We recommend that you plug into a campsite's electrical hook-up to keep the leisure battery charged overnight.
The electric sockets only work off the mains hook up.

